Registation

When you register and create your account with Rose Swimsuits Shop, we'll remember your shipping information so that the checkout process is a breeze. You'll be able to store other addresses, manage your email preferences and check your order history too.

• Can I Place an Order Without Registering?
Yes, you can place an order and make express checkout by Paypal without registering, but registering will give you access to more information about your order.

• What Will You Do with My Information After I Register?
We will only use your information in accordance with our privacy policy, please check the details here.

• Is It Secure When I Enter My Information During Registration?
We use the Secure Socket Layer protocol to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Rose Swimsuits Shop.

• What If I Forget My Password?
No problem. Simply click HERE to reset your password.

• What Will You Do with My Address Book Information?
Your address book is your personal storage space, it only be used to ship your order. We do not use any information in your address book for any reason.

• When I Register, Will I Be Receiving Rose Swimsuits Shop by Mail?
Yes. When you register, you will receive a welcome email, or when you place an order with us, you will receive an order confirmation email or order status email with any updated news, and you also can opt in to receive marketing emails.

Shopping

• How Often Do You Get New Products And Collections In?
Rose Swimsuits Shop keeps her eye on the latest trends, and supplies are limited. Be sure to check out our New Arrivals frequently or sign up for our newsletter, so you don’t miss out!

• How Can I Tell If An Item Will Fit?
Each item has the detailed measurements, which should help you determine your ideal size. Additionally, we have a handy sizing chart you can refer to as you shop.

• Do You Offer Any Discounts?
We do have our Sales page where you can find amazing suits from many of our exclusive collections which discounts are up to 70% off. However, we also offer 10% off your first purchase if you sign up for our newsletter. Be the first to know about new collections and even more discounts when you sign up!

Payment Options

• We currently accept Paypal for for all international orders. Available options will be presented at checkout.

Shipping & Tracking

• When Will My Order Ship?
Our shipping department business time is Monday to Friday. Please allow up to 2 - 5 business days to fully process your order.

• How Long Does Shipping Take?
We use USPS for all shipments. Once your order has left our warehouse, standard delivery can take up to 7-12 business days.

• How Can I Track My Order?
Once we ship your order you will receive an email with a shipping notification containing your tracking number. Once you have your tracking number you may visit the shipping carriers website and enter tracking number to see the updated shipping status.

If you have an account, you can check the status of your order at anytime, by simply logging into your account and clicking "Order Details." If your order states "Unfulfilled", your order has been received and is being processed by our warehouse. If your order is "Fulfilled," you will see a delivery tracking number.

• What's The Deal With International Taxes or Fees?
Please be aware that customs policies vary from country to country, international orders may be subject to local customs charges. When placing an international order, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. We cannot mark international orders as a gift as a way of bypassing or reducing customs fees. For more information about your country's custom policies, please contact your local customs office.

• What Should I Do If My Package Marked As Undeliverable?
If your package is marked as undeliverable, please contact your local post office to track your order status and ask for re-delivery. If the package is marked as Return to sender and you required re-delivery, a reshipping fee will be required.

• What Should I Do If I Provide An Incorrect Address?
Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Rose Swimsuits Shop is not responsible for, nor able to refund or replace orders shipped to the incorrect address.